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Partnership

ServiceMaster Clean's Decision to Partner with Scorpion

We are pleased to announce the decision to switch from our current website platform and will be launching a new Content Management System (CMS) with Scorpion for the ServiceMaster Clean website. After reviewing the current state of the website, guidance from the advisor council and the needs of the business, the decision was made to make the move. This newly designed website will position us to be best in class in the digital space with the guidance and expertise from Scorpion.

Benefits of Working with Scorpion 

Award-Winning Website Design

  • Consistent brand messaging
  • Conversion friendly pages on all devices

On Site SEO and Technical Optimization

Ongoing effort to maximize the brand's digital presence through regular assessment and monitoring. Scorpion utilizes webmaster tools and Google Analytics expertise to ensure your website is up to search engine optimization best practice for today's algorithm

Local Search Engine Optimization (SEO)

  • Prior to launching, Scorpion will review, edit and migrate content (unless it is duplicate content or harmful to the overall success to the site)
  • Addition of new content pages for localized homepages
  • Unique pages about your team/business, special offers, and locations can be created and added to the site.

Website/Lead Analytics

  • Transparent Reporting Dashboard for each franchisee including: real-time site analytics, unique leads, reputation, advertising campaigns (optional digital advertising), and SERP rankings
  • Easy-to-use dashboard to access all of your local website's information quickly and simply

Powerful Website Systems & Content Flexibility

If you already have your own website and domain, we're ready to bring over your existing content into the new web experience when you're ready. We've built out systems that are ready to house your important information such as blogs, staff information, testimonials, photo galleries, and much more! When you decide to make the switch, we're ready to pull over all of your custom content and display it in an elegant way, and always with optimization in mind. We can even set up redirects so users can continue to use your URLs with ease. This will also allow you to pass your digital authority onto the new website, so none of your previous work ever gets lost.

Local Listings Management

Online directory setup and management for consistency

Support Team

You will have a dedicated Scorpion Marketing Manager to help you achieve online success, set high goals, and conquer new challenges. They will provide recommendations and be your personal consultant as you tackle the digital space.

Online Reputation Management (ORM)

Access to Scorpion's review request system to engage your happy customers online, build your reputation, track new reviews online, and assist with negative complaints

Digital/Social Advertising Partner

Scorpion offers a wide array of optional digital advertising channels including:

  • PPC (Pay-Per-Click) LSA's (Local Service Ads)
  • Social Media Advertising (Including Facebook, Instagram, Pinterest)
  • Remarketing/Display (Google, Bing, Gmail, Yahoo, Facebook etc.)
  • YouTube Video Ads Much,
  • much more!
Scorpion’s award winning reports dashboard gives you full-access to the metrics and data you need, including Analytics, Paid Performance, Reputation, and Leads; enabling you to measure and evaluate the performance of your website and digital advertising efforts through a 24/7 accessible online portal.

Have a Question?
Contact the team

Contact your team at ServiceMasterClean@scorpion.co

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FAQ

Frequently Asked Questions

  • Will I be able to verify information that goes on the website?

    Yes! Scorpion will be importing information provided to us from ServiceMaster Clean corporate. A few weeks before the launch of the website Scorpion will send out emails with access to a "Setup Wizard" which will guide you through the review of the information that was provided by corporate that will be shown on the website. At this time, you will be able to make changes or discuss needed changes with your Scorpion Marketing Manager.

  • What is the call tracking number, and why do I need it? Will you be using my current online tracking number?

    The website call tracking number allows you to know exactly what leads are coming from your internet marketing efforts. This number will ring to the routing number provided to Scorpion. Your current call tracking numbers will be ported over to Scorpion and will continue working.

  • Can I have different tracking numbers on different online directories?

    No. Having your name, address, and phone number consistent across the internet directly affects your organic rankings on search engine results pages. Google places a heavy emphasis on this consistency when it comes to your business' visibility, so our team will be actively working on finding inconsistencies and correcting them for your business.

  • If I work from home, can I use a post office box or UPS store address for my business?

    No. While this used to be the case, Google recently changed its policies and no longer accepts these as physical business addresses. The good news is we can use a home address and hide it online so that it’s visible to search engines, but not to the general public.

  • Why do you need usernames and passwords to my directories and social media? Can I just add you as an admin?

    In order to make updates and keep your name, address, and phone number consistent, as well as update profiles with corporate imagery, we will need access to your various directories. To add us as an administrator, let us know and we’ll give you the email address you’ll need.

  • Will there be a map on my website of my service area? Can I change what cities it shows?

    Yes, there will be a map. The service area shown will be pulled directly from Market Maps via an Integration. 

  • Where do my phone leads and contact forms go that come in from the website?

    In the Setup Wizard, you will be able to input where you would like your call tracking number to ring to, as well as what email you would like contact forms to go to. These can be changed at any time on the fly, you would just need to contact your Scorpion Marketing Manager.

  • Will I see a drop in organic rankings when the new site is launched?

    It is very common to see a slight dip in rankings while the new site is indexed by Google. However, upon full indexing of the site, rankings generally soar higher than before.

  • Will you help me solicit new reviews for my online profiles?

    Absolutely! We have a fantastic review request system to help with this. All you would need to do is input the first names and emails of happy customers into the system. Afterwards, those customers will receive an email that appears to be from you with easy access to leave a review on any of your online profiles.

  • Do you offer digital/online advertising?

    Yes, we absolutely do! Once your website is live, Scorpion will offer a variety of digital advertising solutions including PPC (pay-per-click), displays & remarketing ads, social advertising (Facebook, Instagram, etc.), video advertising on YouTube & Facebook, gMail ads, remarketing & much much more! The management fee is even included in your monthly budget! Contact your Scorpion Marketing Manager for more information on a customized digital plan for your specific territory.

  • During the transition period to Scorpion, should I adjust any of my current marketing efforts?

    Scorpion highly encourages you to continue with your current advertising strategy and to consider further investment in tactics that have been working well for you. When you turn off something like PPC it not only cuts off a lead avenue, it also decreases your brand awareness among consumers. We would like to see your location show up within the Search Engine Results Page as many times as possible throughout the results, both in paid and organic.

  • Do you think we should plan to spend about the same on digital marketing this year as we did in last year?

    Budgets will vary by location so, unfortunately, we are not able to give a one-size-fits-all answer. We will work with each location to create a customized plan that fits their market. While currently much of the strategy is focused on just one or two services, Scorpion would like to work with you to diversify and expand beyond your current tactics once we identify your goals. Your marketing manager will be reaching out in January to talk through specifics and provide recommendations based on your current spend and future goals.

How We Build Your Site

From initial call to final approval, your voice is crucial in every step. Hover over each date for details.

  • 1

    Freeze Site Updates

    As we approach the new site launch, we will put a freeze on any changes or updates to the current website as we prepare for the content migration process.

  • 2

    Intro to Scorpion

    Scorpion will hold a webinar to discuss their services to ensure you understand who Scorpion is, your Scorpion Dashboard, and an overview of your new website.

  • 3

    Setup Wizard

    Scorpion will be sending you a wizard to ensure all the information that will be on your website is correct including business information and service offerings. Participation is essential for a successful launch.

  • 4

    Scorpion MM Outreach

    In addition to the Setup Wizard, a follow-up call from your Scorpion Marketing Manager will allow you to get to know your new marketing team and prepare you for the next steps.

  • 5

    Final QA Testing

    Scorpion finalizes the website, coding and building out the last pieces. They will also do thorough quality assurance testing to ensure the smoothest possible transition.

  • 6

    Site Launch

    The long awaited moment has come and your brand new site will officially go live on our new Scorpion platform!

Freeze Site Updates

As we approach the new site launch, we will put a freeze on any changes or updates to the current website as we prepare for the content migration process.

Intro to Scorpion

Scorpion will hold a webinar to discuss their services to ensure you understand who Scorpion is, your Scorpion Dashboard, and an overview of your new website.

Setup Wizard

Scorpion will be sending you a wizard to ensure all the information that will be on your website is correct including business information and service offerings. Participation is essential for a successful launch.

Scorpion MM Outreach

In addition to the Setup Wizard, a follow-up call from your Scorpion Marketing Manager will allow you to get to know your new marketing team and prepare you for the next steps.

Final QA Testing

Scorpion finalizes the website, coding and building out the last pieces. They will also do thorough quality assurance testing to ensure the smoothest possible transition.

Site Launch

The long awaited moment has come and your brand new site will officially go live on our new Scorpion platform!

Meet Your Marketing Team

These are the talented Scorpions who will create your site from the ground up.

  • Matthew Judy Photo
    Matthew Judy Senior Director of Franchise Marketing
  • Dasch Shenberger Photo
    Dasch Shenberger Vice President of Franchise Marketing
  • Amelia Klein Photo
    Amelia Klein Marketing Assistant
  • Jessica Doran Photo
    Jessica Doran Marketing Assistant
  • Melissa Lastovica Photo
    Melissa Lastovica Internet Marketing Manager
  • Jordan Smith Photo
    Jordan Smith Executive Vice President of Franchise
  • Kristi Divall Photo
    Kristi Divall Senior Local SEO Specialist
  • Trey Franchise Photo
    Trey Franchise SEO Manager
  • Alex Payne Photo
    Alex Payne Scorpion One Ads Manager
  • Gregory Princivil Photo
    Gregory Princivil Scorpion One Ads Manager
  • Michelle Annett Photo
    Michelle Annett Senior Vice President of Strategy & Creative Development
  • Meagan Tilton Photo
    Meagan Tilton Vice President of Product Operations
  • Sarah Monson Photo
    Sarah Monson Director of Creative Development
  • Aubrey Dikit Photo
    Aubrey Dikit Creative Manager
  • John Irwin Photo
    John Irwin Director of Design
  • Airi Minami Photo
    Airi Minami Designer
  • Logan Goodrich Photo
    Logan Goodrich Director of Web Development
  • Penny Seechoorantana Photo
    Penny Seechoorantana Senior Web Developer
  • Matthew Farrell Photo
    Matthew Farrell Content Writer
  • Keaton Elam Photo
    Keaton Elam Associate Project Manager
  • Tara Carlson Photo
    Tara Carlson Senior Content & Social Manager

Next Steps

Our goal is to make you feel up to date and comfortable with the transition during this exciting time. If you have any questions or concerns, please reach out to the marketing department at ServiceMasterClean@scorpion.co. We will keep you posted with reminders and updates throughout the transition period.

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